Membership Support
Need to make a change to your Volta Membership?
We ask that you use the Membership Change Request Form (scroll down to find) to submit a change request to us.
The Membership Change Request Form can be used to:
Cancel membership
Freeze membership
Un-freeze membership
Update contact information
Update payment information on account
Step 1: Fill out the form completely. Don’t forget to add all members that are canceling.
Step 2: Confirm that you have received a confirmation email. If you do not, please reach out- thanks!
Important Information
To cancel your monthly billing membership, written notice or the Membership Change Request Form must be given no less than fifteen (15) days prior to your last desired billing date. Member account billing recurs monthly on the 15th of each month.
If you know that you are planning to cancel or freeze, you can submit the form weeks or months in advance. Our system will not let you submit a cancellation form on the first of the month, so think about it filling it by the end of the month prior. For example, if you want to cancel on January 15th, fill out the form by December 30th.
For Family Memberships, please include all impacted family members. Use the blue ‘Include Additional Family Member’ button on the form below to add your additional members.
Have any questions for us?
📧 membership@voltaclimbing.com
Membership FAQ
-
We offer a monthly recurring membership, for individuals and families, as well as a number of pass options.
→ Explore pricing and membership options -
— 1 FREE guest pass per month
— $10 Yoga classes (typically $20 ea.)
— Unlimited Bouldering and Rope Climbing
— 10% off retail goods (not including concessions)
— FREE Learn the Ropes class + 50% off Sport Lead
— Discounts on advanced courses and programs, including youth programming
— FREE Lead rope rentals
— 20% off Float Tank and Sauna sessions at Acadia Yurts— FREE 15 minute Physical Therapy consultation with UBE
-
Yes. You can freeze your membership at any time for up to 3 months for FREE.
-
You may cancel your autopay after (2) full billing cycles.
If you are seasonal and cancelling, please contact us to chat about freezing your membership ▶ You can freeze up to 3 months at no charge ▶ If you cancel and come back within 6 months, you do not need to repay your $49 initiation fee
