Your Questions Answered
General FAQs:
-
-
—A signed waiver ( by a parent or legal guardian if you are under 18)
—Comfortable clothes that you don’t mind getting chalky
—Climbing shoes (available for rent or purchase if you don’t have your own) or a comfortable pair of closed-toe shoes
—A positive attitude and awareness of those around you!
-
Yes. Everyone that walks through Volta’s doors will need a signed waiver. Save time and fill one out online, or come on in and we can support you.
Very important: if you are under 18 years of age, a parent or legal guardian must sign your waiver, not your friend’s parent, grandparent, or a pal. We make this easy to do online so please plan ahead.
-
The name Volta spoke to us as a poetic nod to energy, and to the transformation that is possible through intentional engagement. Volta, meaning “turn” in poetry, refers to a dramatic shift in thought or emotion, an important moment of transition. Volta is also a river, a crater on the moon, a dance, etc. It has meanings across many languages and yet is the same word in each. Alessandro Volta invented the voltaic pile, and contributed to theories about electric current.
-
You must be 14 or older to belay other climbers (to control the ropes for another climber) and to use the fitness equipment. There is no age restriction for learning to climb, young or old! Children under 14 must be supervised by an adult at all times.
If you’re climbing with children under the age of 14, we encourage you to check with our front desk staff for more information about best supervision practices. We encourage all ages to climb, but the space is not necessarily designed for young children! Especially in the bouldering area, they need active supervision to minimize the risk for everyone involved.
-
No experience is necessary! Entering a climbing gym can be intimidating, but our welcoming staff will offer you a thorough tour of the facility. The tour will cover information about the different types of climbing we offer, our grading system, the equipment, and general etiquette/guidelines. We can even suggest a good starting point for your climbing journey. Don’t hesitate to ask questions! We’re more than happy to help.
If you’re interested in trying out rope climbing but don’t have a belayer*, check out our staff belay hours.
*A belayer is someone who takes the extra slack out of the rope as you climb and then lowers you down when you’re ready.
-
Climbing is a challenge by choice. It can be an awesome way to step out of your comfort zone, but it’s entirely up to you. You only have to climb as high up the wall as you feel comfortable.
Our gym offers a diverse range of difficulty levels, but many people often surpass their perceived limitations, discovering they are stronger than they think! Don’t hesitate to ask our front desk staff if you have any questions about the equipment, the different types of climbing, or if you want some technique pointers. We’re here to help :)
-
Yes! You do not need to make an appointment to climb. Stop by anytime during our open hours.
-
4500 square feet of lead/top rope wall • 26 rope stations • Wall height ranging from 35-40 feet tall • Area dedicated to introductory climbing • Tiered rappel station for SAR training
-
3500 square feet of bouldering • Wall height ranging from 14-16 feet • Area dedicated to introductory bouldering • Continuous floor padding protecting all fall zones
Membership FAQs:
-
We offer a monthly individual recurring membership and a family recurring membership
-
—Unlimited rope climbing and bouldering!
—10% discount on most retail
—$10 yoga classes
—Discounted rates for youth programming and camps
—1 Free guest pass per month
—Free 15 minute Physical Therapy consultation with UBE
—Full access to our fitness facilities
—FREE or discounted admission to community events
—Discounted competition entry fees
—FREE lead rope rentals + 50% off our Sport Lead class
—FREE ‘Learn the Ropes’ class
—20% discount at Acadia Yurts Wellness*
—$50 off your first visit with Dynamic Chiropractic’s Dr. Rick White*
*with proof of Volta membership
-
Yes. You can freeze your membership at any time for up to 3 months for FREE.
Use the Membership Change Form to submit a freeze request online. All requests must be submitted 5 days in advance of the billing date (15th of each month).
Contact Kary at membership@voltaclimbing.com if you have questions.
-
You may cancel your autopay after (2) full billing cycles.
Use the Membership Change Form to submit a cancellation request online. Written notice or the Membership Change Request form must be given no less than fifteen (15) days prior to your last desired billing date. Member account billing recurs monthly on the 15th of each month. If you know that you are planning to cancel you can submit the form weeks or months in advance.
If you are seasonal and canceling, please contact us to chat about freezing your membership ▶ You can freeze up to 3 months at no charge ▶ If you cancel and come back within 6 months, you do not need to repay your $49 initiation fee
retail and rental faqs:
-
Volta carries climbing shoes, rope, harnesses, and hardware from leading industry brands (Sterling, Evolv, Scarpa, Petzl, Mammut, La Sportiva) as well as skin care and nutrition products (Rhino Skin Solutions, Physivantage, Gnarly Nutrition, et al). We also carry chalk, chalk bags, rope bags, pads, and training products (8BPlus, Organic, Tension, Chalk Cartel, Friction Labs, Oncrux, et al). We also love to promote our Volta brand and have sweatshirts, t-shirts, water bottles, and more! Feel free to give us a call at 207-412-0488 to check what we have in stock.
-
Wear clothes that allow you to move comfortably and aren’t too baggy. Think stretchy! We have climbing shoes to rent or bring your own. Shirts are required at Volta and clean sneakers are acceptable. We suggest wearing socks with the rental shoes.
-
We don’t require helmets and don’t have helmets to rent. Please feel free to bring your own.
-
Yes! We have a partnership with Coffee Matter and offer iced drinks, french press coffee, wraps, and fresh baked goods.
We have a loaded Snack Bar filled with nutritious bars, nuts, dried fruit, meat sticks, gummies, popcorn, pretzels, etc.
In our cooler, we offer water, Yerba Mate, local Blueberry soda and Root Beer, Polar flavored seltzer, Owyn Protein.
We also offer local beer and an assortment of other offerings!
-
Yes we do! We sell physical gift cards (available for purchase at the Front Desk) and digital gift cards.
Choose the date you’d like to gift your digital gift card, and we’ll send it to your recipient in the form of an emailed barcode.
Gift cards cannot be used to purchase things from our online merch shop or via our online Rock Gym Pro™ event and class sign-up portal. Volta gift cards are non-refundable.